The short version: We collect only what we need to run our business and serve you well. We never sell your data. We never share it without your permission. We're PIPEDA compliant. Your information is yours.
Scaleora Inc. ("Scaleora", "we", "us", "our") is an AI growth company incorporated in Ontario, Canada, operating at scaleora.ca. We help businesses implement artificial intelligence solutions to grow their operations.
For privacy questions, contact us at: hello@scaleora.ca
We use your information to:
Scaleora operates under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and use personal information based on:
We do not sell, rent, or trade your personal information. We may share information with:
All third-party service providers we use are vetted for privacy compliance and are only given access to data necessary for their specific function.
We retain your personal information for as long as:
You can request deletion of your data at any time by emailing hello@scaleora.ca.
We use cookies to improve your experience on our website. Cookies are small files stored on your device. We use:
You can manage cookie preferences through your browser settings or our cookie consent banner. Refusing non-essential cookies does not affect your ability to use our website.
You have the right to:
To exercise any of these rights, email us at hello@scaleora.ca. We will respond within 30 days.
We take data security seriously. Our measures include:
In the event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by PIPEDA.
Our services are directed at businesses and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date, and where appropriate, by email notification. Continued use of our services after changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or concerns:
Scaleora Inc. — Privacy Officer
Toronto, Ontario, Canada
The short version: Use our services honestly and professionally. We'll deliver what we promise. Everything we build for you is yours. We protect your data. Ontario law governs our relationship.
By accessing our website at scaleora.ca or engaging Scaleora Inc. for any services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Scaleora Inc. provides AI consulting, implementation, and training services including but not limited to:
Specific service terms, deliverables, timelines, and pricing are outlined in individual client agreements (Statements of Work) which form part of these Terms when executed.
All data, content, and materials you provide to Scaleora remain your property. We will not use your business data, proprietary information, or confidential materials for any purpose other than delivering your agreed services.
Upon full payment, all custom-built AI solutions, code, documentation, and deliverables created specifically for you become your property. Scaleora retains the right to use general methodologies, frameworks, and non-client-specific knowledge in future work.
Our website, brand, marketing materials, and proprietary tools remain the intellectual property of Scaleora Inc. You may not reproduce or use our materials without written permission.
Both parties agree to keep confidential all non-public information exchanged in the course of our engagement. Scaleora will:
Scaleora handles client data with the highest standards of security and privacy. All AI systems we deploy are configured with enterprise-grade security settings. Client data is handled in compliance with PIPEDA. See our Privacy Policy for full details.
Scaleora warrants that:
We do not warrant that AI systems will be error-free or that specific business outcomes (revenue increases, cost reductions) are guaranteed. AI solutions are tools that require proper implementation and human oversight to achieve results.
To the maximum extent permitted by Ontario law, Scaleora's total liability for any claim arising from our services is limited to the total fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario, Canada.
We may update these Terms from time to time. Material changes will be communicated with at least 30 days notice. Continued use of our services after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms:
Scaleora Inc.
Toronto, Ontario, Canada